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How are we assessed by our certification body?

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Assessment of our certification body

Each Lyreco country is audited once a year by a worldwide and independent consultancy company (SGS), that uses ISO / International Quality & Environmental standards to do so.

In addition to the overall evaluation, those audits contribute to point out possible Opportunities for Improvements.

Korea - May 2018

“Lyreco continues to expand business and enhance customer satisfaction.”

UK – April 2018

“During the course of this audit it was evident that the organisation has implemented and maintained robust processes subject to review from monitoring and auditing with good reporting lines of communication to ensure all relevant personnel are aware the status of policies, procedures and objectives.”

Malaysia – November 2017

“Employees and management teams audited fully understood their respective process procedures and showed great commitment towards ISO 9001 / ISO 14001 implementation and maintenance.”

Germany – August 2017

“Employees are motivated and engaged in implementing innovative solutions, e.g. in maintenance a very good, server based app for tracking maintenance activities was developed.”
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